Return & Refund Policy

Customer satisfaction is important to us.

Return Eligibility

Products can be returned within 7 days of delivery if:

  • Item is unused
  • Original packaging is intact
  • Product is not damaged by the customer
  • Original invoice is available

Non-Returnable Items

Returns are not accepted for:

  • Customized products
  • Gift cards
  • Personal care items
  • Products marked as Final Sale

Damaged or Wrong Product

If you receive:

  • Wrong product
  • Damaged product
  • Defective product

Please contact us within 48 hours of delivery with clear photos.

Refund Process

After inspection and approval:

  • Refunds are processed within 5–7 business days
  • Refunds are issued to the original payment method
  • COD orders may be refunded via bank transfer or UPI

Return Shipping

If the return is due to our mistake, return shipping will be free.

For customer-initiated returns, shipping charges may be deducted from the refund amount.